help return to home page

Prescription Prepayment Certificate Application

Welcome to the NHS Business Services Authority's prescription prepayment certificate (PPC) online application service. Buying a PPC is really easy, just follow these steps:
  • Step 1 - complete the application form
  • Step 2 - check and confirm the details you have provided
  • Step 3 - receive your confirmation of order

Before you get started

  • Read our privacy statement on the use of personal information.
  • Check whether you can get free prescriptions before completing the form by reading the leaflet HC11, 'Help with Health Costs'. Remember people 60 or over get free prescriptions.
  • Check the 'Conditions of issue' below.
  • Make sure you choose the right PPC for you- check with your doctor about how many prescriptions you'll need.
    The current cost is:
    • 29.10 for a 3-month PPC; and
    • 104.00 for a 12-month PPC.

Need any help?

If you need any help to complete the application form you can click here to email us, or call our customer contact team on 0300 330 1341.

Conditions of Issue

Show conditions of issue for a PPC and information on paying prescription charges.

You can only use the PPC for your own NHS prescriptions.

Your PPC will start on the date you complete your application, unless you ask for a different start date. This can be up to one month earlier or later than the date you complete your application.

If you buy a 12-month PPC using the instalment option you are entering into a commitment to pay all the instalments. If you use a PPC after failing to pay an instalment you may have to pay a penalty charge. Please note that we cannot send out your PPC until we have received your first Direct Debit payment, which will be collected 12 working days after you apply.

You may be able to claim back some of the cost of a PPC if you become exempt from NHS prescription charges while you have a valid PPC.

For full details on PPC refund arrangements, including the time limit for claiming a refund, check leaflet HC11.

  Refund of Prescription Charges

  Remember to apply for a new PPC in good time, otherwise you will have to pay charges when your old PPC runs out. If you claim you have a valid PPC when you do not, you may have to pay a penalty charge.

If you have to pay a prescription charge while you are waiting for your PPC, you cannot get a refund unless you get an NHS receipt form (an FP57) and your new certificate covers the date you paid the charge. When you apply, you can ask for your PPC to be backdated up to one month.

The pharmacist or dispensing doctor can only issue an FP57 at the time you pay a prescription charge; they cannot give you one later. The FP57 tells you how to get a refund.

Organ Donation Ask Us Follow Help with Health Costs on Twitter Help with Health Costs on Facebook
Data Protection Act 1998: We will use the information you have provided on this application form to process your application and prevent and detect fraud. We will not give your personal information to anyone else unless we have to do so by law, or transfer it outside of the European Economic Area. We may contact you to discuss your application and our quality of service to you. We will delete your personal information from our systems and files no later than seven years from when you bought the certificate. For more details, please read our privacy policy statement.
© NHS Business Services Authority 2016